Privacy Policy

Last updated: April 16, 2026

1. Who We Are

licencedownloader.com ("we", "us", "our") operates the bulk stock licence download service at https://licencedownloader.com. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

When you use our contact form, we collect:

• Name — to address you personally.
• Contact information — your email address, phone number (WhatsApp), or other contact details you provide.
• Message content — any additional information you include in your message.
• IP address — collected automatically for rate limiting and security purposes.

3. Temporary Access Credentials

To perform the service, you may provide temporary login credentials or API tokens for your stock platform accounts. We handle these with extreme care:

• Credentials are used only for the specific purpose of downloading your licence certificates.
• Credentials are never stored in databases or persistent storage.
• Credentials are deleted from our systems immediately after service completion.
• We strongly recommend you change your password after we deliver your archive.

4. How We Use Your Information

• To respond to your inquiries and provide the requested service.
• To send you delivery notifications and order updates.
• To prevent abuse (rate limiting based on IP address).
• To comply with legal obligations if required.

5. How We Protect Your Information

• All communication with our website uses HTTPS/TLS encryption.
• Contact form submissions are delivered to us via encrypted push notifications (Pushover).
• We do not store contact form submissions in any database — they are delivered in real-time and not persisted on our servers.
• We limit access to personal information to only those who need it to provide the service.

6. Third-Party Services

We use the following third-party services:

• Vercel — website hosting and serverless functions (processes your contact form submission).
• Pushover — encrypted push notifications (delivers your message to us).
• Google Fonts — typography (may set cookies; see Google's privacy policy).

We do not use analytics trackers, advertising networks, or social media tracking pixels.

7. Data Retention

• Contact form data is not stored on our servers — it is delivered as a push notification and exists only in our private notification inbox.
• Licence certificate archives are delivered to you and deleted from our systems within 7 days of delivery.
• Temporary access credentials are deleted immediately after service completion.

8. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Data portability.
• Lodge a complaint with your local data protection authority.

To exercise these rights, contact us via the form on the home page.

9. Cookies

We do not set any first-party cookies. Third-party services (Google Fonts) may set cookies — refer to their respective privacy policies for details.

10. Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

12. Contact

For privacy-related questions, contact us via the form on the home page.